How artificial intelligence can help in outsourcing business of FM, host: Lawrence Lok, World Workplace Europe meets Facility for Future #WWEMFFF, @Krowden

How artificial intelligence can help in outsourcing business of FM

The Contingency Outsourcing Relationship Model (CORE) originated from the Four Outsourcing Relationship Types (FORT) model and the CORE model is used in the facility management (FM) industry while the FORT model is originally used in the Information Technology (IT) industry. The aim of this presentation is to analyse the CORE model through the rankings of relationship between a client and a FM service provider from the perspective of the FM service provider in one of the four categories and the application of this model with the aid of artificial neural networks (ANNs). The outcome generated from the ANN can be considered a strong and solid reference to assess and define the existing outsourcing relationships between the stakeholders and the service providers with the goal to assign an outsourcing category to the service provider based on the learnt rules.

21-03-2019 15:00 - 15:30

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How artificial intelligence can help in outsourcing business of FM

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